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Consumer complaints
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Consumer complaints
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A complaint is a gift : using customer feedback as a strategic tool
by
Barlow, Janelle , 1943-
,
Moller, Claus , 1942-
Published 1996
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Library
Gong Badak Campus
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Call Number
H - Social Science
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Item Category
OPEN SHELF (30 DAYS)
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Book
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Author
Barlow, Janelle , 1943-
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Moller, Claus , 1942-
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