Transformasi perkhidmatan perpustakaan melalui amalan six sigma

Transformasi perkhidmatan perpustakaan melalui amalan six sigma

Bibliographic Details
Main Author: Che Azlan Taib (Author)
Other Authors: Farah Mat Din (Editor)
Format: Book
Language:Malay
Published: Kedah, Malaysia : Universiti Utara Malaysia Press (UUM Press) ©2024
Subjects:
Information services
Libraries
Library administration
Quality control > Standards
Six sigma (Quality control standard)
Table of Contents:
  • 1. Perpustakaan
  • 2. Pengurusan kualiti perpustakaan
  • 3. Pengenalan kepada statistik di perpustakaan
  • 4. Pengurusan data
  • 5. Pengukuran taburan/serakan data
  • 6. Metodologi SIx Sigma
  • 7. Six Sigma Toolbox
  • 8. Aplikasi Six Sigma di perpustakaan
  • 9. Six Sigma dan masa depan perpustakaan

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