http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Operations and process management principles and practice for strategic impact
xviii, 576 pages : colour illustration ; 28 cm.
1. Operations and processes -- 2. Operations and strategic impact -- 3. Product and service innovation -- 4. Operations scope and structure -- 5 . Process design 1- Positioning -- 6. Process design 2- analysis -- 7 . Supply chain management -- 8. Capacity management -- 9. Inventory management -- 10. Resource planning and control -- 11. Lean synchronisation -- 12. Improvement -- 13. Quality management -- 14. Risk and resilience -- 15. Project management
Includes bibliographical references and index