Achieving sustainable business excellence : the role of human capital

Bibliographic Details
Main Authors: Lasrado, Flevy (Author), Pereira, Vijay (Author)
Format: Book
Language:English
Published: Cham, Switzerland : Palgrave Macmillan c2018
Subjects:
Table of Contents:
  • 1. Introduction to business excellence
  • 2. Theoretical frameworks
  • 3. Impacts of business excellence models: empirical evidence from the UAE
  • 4. Global excellence frameworks and human capital
  • 5. National approaches to quality management
  • 6. Involvement of human capital: time for teamwork
  • 7. Cases of business excellence: emphasis on human capital
  • 8. Sustaining business excellence