The exploratory study of the effectiveness water utility service management for domestic community : a case study of Syarikat Air Terengganu Sdn Bhd

Malaysia has abundant of water resources which consist of surface and groundwater. As human population increases gradually, the demand for water resources also increases. Syarikat Air Terengganu Sdn. Bhd. (SATU) faces several problems related to water services in Terengganu such as leak/damage...

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Bibliographic Details
Main Author: Abd Hadi Mamat (Author)
Corporate Author: Universiti Sultan Zainal Abidin . Faculty of Economics and Management Sciences
Format: Thesis Book
Language:English
Subjects:

MARC

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050 0 0 |a TD353   |b .A23 2020 
090 0 0 |a TD353   |b .A23 2020 
100 0 |a Abd Hadi Mamat ,   |e author 
245 1 4 |a The exploratory study of the effectiveness water utility service management for domestic community :   |b a case study of Syarikat Air Terengganu Sdn Bhd   |c Abd Hadi bin Mamat 
264 0 |c 2020 
300 |a xi, 73 leaves ;   |c 31 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
502 |a Thesis(Master of Business Administration)- Universiti Sultan Zainal Abidin, 2020 
504 |a Includes bibliographical references(leaves 67-68) 
505 0 |a 1. Introduction -- 2. Literature review -- 3. Methodology -- 4. Results and data analysis -- 5. Conclusion and recommendation 
520 |a Malaysia has abundant of water resources which consist of surface and groundwater. As human population increases gradually, the demand for water resources also increases. Syarikat Air Terengganu Sdn. Bhd. (SATU) faces several problems related to water services in Terengganu such as leak/damage, water supply problem, accountlbill, meter and many more. Accordingly, this study will focus on the efficiency level of SA TU, providing water supply to consumers in the Terengganu. The problem is that there is frequent an effectiveness of water supply in the Terengganu. The main objective of this study is to contribute to improving the effectiveness of water utility service management through the exploration of water utility service management of Syarikat Air Terengganu Sdn. Bhd. Efficient water supply services are crucial to people consumption as the water carries numerous function in people's daily life. In Terengganu, there are still deficiencies in access to services, which affect consumers in many areas. The inadequate water supply and poor quality of the services not only have undesirable influences on the health of the people but also affect the economy, environment, industrial and availability of water for various uses. Dealing the implications related to inefficient services can be a challenging undertaking. Therefore, this study was conducted in order to study the issues and challenges of domestic water services in Terengganu. In that case, inconsistency in services to cater high population growth because of rapid development of industrial and housing areas become challenges to water industry. 
610 0 0 |a Universiti Sultan Zainal Abidin   |x Faculty of Economics and Management Sciences   |v Dissertations 
610 2 0 |a Universiti Sultan Zainal Abidin   |x Dissertations 
650 0 |a Dissertations, Academic 
650 0 |a Sustainable development 
650 0 |a Water resource 
650 0 |a Water supply 
650 0 |a Water supply   |z Malaysia 
650 0 |a Water supply   |z Terengganu 
710 2 |a Universiti Sultan Zainal Abidin .   |b Faculty of Economics and Management Sciences 
999 |a 1000181823   |b Thesis   |c Reference   |e Gong Badak Campus