Service quality and customer satisfaction : a case study of Gong Badak race track, Terengganu from racers perspective
The Terengganu State Government has built a race track in Gong Badak aimed to reduce Mat Rempit who cause disharmony on public road and to develop skilled and professional racers. The race track was then awarded to an operator who was also the organiser of the drag race in Terengganu. The race...
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| Format: | Thesis Book |
| Language: | English |
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Table of Contents:
- 1. Introduction
- 2. Literature review
- 3. Research methodology
- 4. Results and discussion
- 5. Conclusion and recommendation