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00000cam a2200000 7i4500 |
| 001 |
0000099070 |
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20201111093000.0 |
| 008 |
200812s2019 cau eng |
| 020 |
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|a 9781506315737
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| 040 |
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|a UniSZA
|e rda
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| 050 |
0 |
0 |
|a HD49
|b .U46 2019
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| 090 |
0 |
0 |
|a HD49
|b .U46 2019
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| 100 |
1 |
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|a Ulmer, Robert R. ,
|d 1969- ,
|e author
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| 245 |
1 |
0 |
|a Effective crisis communication :
|b moving from crisis to opportunity
|c Robert R. Ulmer , Timothy L. Sellnow, Matthew W. Seeger
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| 250 |
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|a Fourth Edition
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| 264 |
|
1 |
|a Thousand Oaks :
|b Sage Publications
|c 2019
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| 300 |
|
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|a xviii, 220 pages :
|b illustrations ;
|c 23 cm.
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| 336 |
|
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|a text
|2 rdacontent
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| 337 |
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|a unmediated
|2 rdamedia
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| 338 |
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|a volume
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index
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| 505 |
0 |
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|a 1.Defining crisis communication -- 2. Understanding crisis communication theory and practice -- 3. Lessons on effective crisis communication -- 4. Applying the lessons to produce effective crisis communication -- 5. Lessons on managing crisis uncertainty effectively -- 6. Applying the lessons for managing crisis uncertainty effectively -- 7. Lessons on effective crisis leadership -- 8. Applying the lessons for developing effective crisis leadership -- 9. Learning through failure -- 10. Risk communication -- 11. Responding to the ethical demands of crisis -- 12. Faciliting renewal through effective crisis communication
|
| 650 |
|
0 |
|a Communication in management
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| 650 |
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0 |
|a Communication in organizations
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| 650 |
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0 |
|a Crisis management
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| 650 |
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0 |
|a Emergency management
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| 700 |
1 |
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|a Seeger, Matthew W. [
|q (Matthew Wayne)] ,
|d 1957- ,
|e author
|
| 700 |
1 |
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|a Sellnow, Timothy L. [
|q (Timothy Lester)] ,
|d 1960- ,
|e author
|
| 999 |
|
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|a 1000180420
|b Book
|c Open Shelf (1 Day)
|e Tembila Campus
|