The effects of behavioral factors on organizational citizenship behavior of employees in five star hotels in Jordan

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The effects of behavioral factors on organizational citizenship behavior of employees in five star hotels in Jordan

Hospitality industry is a highly competitive service sector in the world. In order to maintain growth and survival in the highly competitive environment, the service providers need to have competitive edge over their competitors by delivering servicesbeyond customers' expectation. Thus, employe...

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Bibliographic Details
Main Author:	Ali Al-Sheikh, Ghaith Abdulraheem (Author)
Corporate Author:	Universiti Sultan Zainal Abidin . Faculty of Business and Management
Format:	Thesis Book
Language:	English
Subjects:	Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations Universiti Sultan Zainal Abidin > Dissertations Personnel management Dissertations, Academic Organizational behavior Organizational behavior > Jordan Employee > Jordan

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