The influence of service quality, customer satisfaction and bank image on customer loyalty in Palestinian Islamic banks

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The influence of service quality, customer satisfaction and bank image on customer loyalty in Palestinian Islamic banks

Customer loyalty in Islamic banking has been a major concern to practitioners due to increasing local and global competition from conventional and Islamic banks. The Islamic banking sector in Palestine has been seen at the lowest level in terms ofnumber, clients and assets compared to conventi...

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Bibliographic Details
Main Author:	Alnaser, Feras Mohammad (Author)
Corporate Author:	Universiti Sultan Zainal Abidin . Faculty of Business and Management
Format:	Thesis Book
Language:	English
Subjects:	Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations Universiti Sultan Zainal Abidin > Dissertations Dissertations, Academic Customer services Consumer satisfaction Banks and banking > Customer services Customer loyalty Consumer satisfaction > Palestine

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