APA (7th ed.) Citation

Santos, J. H. d. A. Customer relationship management: Strategic approaches in digital era.

Chicago Style (17th ed.) Citation

Santos, Joao Heitor de Avila. Customer Relationship Management: Strategic Approaches in Digital Era.

MLA (9th ed.) Citation

Santos, Joao Heitor de Avila. Customer Relationship Management: Strategic Approaches in Digital Era.

Warning: These citations may not always be 100% accurate.