http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
a continuous process improvement framework
1. Introduction to processes and projects as key facilitators of modern life -- 2. Understanding and empowering the program management office (PMO) and its influence on project lessons learned -- 3. What do i do if my PMO can't execute? -- 4. Avoidingdisruption of the pmo by "accidental adversaries" -- 5. -- Identifying and applying lessons learned -- 6. What is "leverage" and how can project managers use it to their advantage? -- 7. The importance of reflection and changing attitudes in lessons learned -- 8. The best time to document project lessons learned -- 9. The actual cost to your PMO for not capturing and sharing project lessons learned -- 10. Applying project lessons learned as a best practice for your organization -- 11. Understanding and using the new project framework -- 12. Recognizing and using different perspectives -- 13. Dilemmas and choices faced by project managers -- 14. Identifying valuable candidates for project lessons learned -- 15. Using the project framework to the benefit of enterprise risk management -- 16. The tremendous impact of role models on project management leadership -- 17. Facilitating a closer connection : lessons learned, risk management and knowledge management -- 18. Using the project framework to facilitate technology development in projects -- 19. Using facilitation and reframing toward project process improvement -- 20. Avoiding the traps where structure influences behavior -- 21. Lessons learned from the application of organizational dynamics to the business continuation and emergency response environment -- 22. The sustainability imperative -- 23. Conclusions -- 24. Summary
Includes bibliographical references and index