Automated virtual assistant for online business application via instant messaging using natural language processing - Nur Farah Afifah Ahmad Sukri; Universiti Sultan Zainal Abidin Faculty of Informatics and Computing (2019)
Keywords: Universiti Sultan Zainal Abidin -- Faculty of Informatics and Computing -- Dissertations; Universiti Sultan Zainal Abidin -- Dissertations; Instant messaging; Malaysia