The effects of personal attributes and flight safety on passenger satisfaction mediating role of inflight service quality

QR Code

The effects of personal attributes and flight safety on passenger satisfaction mediating role of inflight service quality

Bibliographic Details
Main Author:	Rosnah Ibrahim (Author)
Corporate Author:	Universiti Sultan Zainal Abidin Faculty of Business and Management
Format:	Book
Language:	English
Subjects:	Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations Universiti Sultan Zainal Abidin > Dissertations Airlines Airlines > Management > Malaysia Airlines > Safety measures

Similar Items

The airline business [electronic resource]
by: Doganis, Rigas, et al.
Published: (2006)

An introduction to airline economics
by: O'Connor, William E.
Published: (1985)

Airborne : the evolution and birth of Malaysia Airlines
by: Gill, Ranjit
Published: (1992)

Air transportation : a management perspective
by: Wells, Alexander T.
Published: (1984)

Air transportation : a management perspective
by: Wells, Alexander T., et al.
Published: (2004)

Laporan tahunan

The quest for global quality : a manifestation of total quality management by Singapore Airlines
by: Chang, Zeph Yun, et al.
Published: (1996)

Digital marketing strategies for tourism, hospitality, and airline industries
Published: (2020)

Air transport
by: Burton, Kenneth, et al.
Published: (2002)

The mediating effects of trust and relationship commitment between innovation attributes and loyalty in family Takaful
by: Juliana Arifin

Determinant factor influencing job satisfaction
by: Siti Roqaayah Razalli

The mediating roles of social support and quality of life on the relationship between prison climate and life satisfaction
by: Mohd Norbayusri Baharudin

The influences of push and pull motivation on tourists' satisfaction and destination loyalty
by: Babba, Abdullahi Umar

Modelling the influence of spiritual leadership on spiritual well-being and job satisfaction : a case of selected ports in Malaysia
by: Juhaizi Mohd Yusof

Developing a model service evaluation, tourist satisfaction and destination loyalty
by: Nur Izzati Ab Ghani

The influence of Syariah-compliant hotel's attributes on guest satisfaction and revisit intention in Malaysia
by: Myzatul Aini Ma'asor @Mansor

The influence of website quality dimensions on electronic customer satisfaction : a study of the hotel industry in Terengganu
by: Tasneem Shahid

Instrumental English : English for the travel industry
by: Kruse, Benedict, et al.
Published: (1982)

Association of selected leptin gene polymorphisms with obesity and its attributes among Malay population in Kuala Terengganu, Terengganu
by: Amiratul Athirah Shamsuddin

Modelling the mediating role of place attachment and tourist satisfaction on destination loyalty in the Malaysian tourism industry
by: Muhamad Nasyat Muhamad Nasir

The mediating effects of life satisfaction on social support-delinquency relationship and delinquency on life satisfaction-drug abuse behaviour relationship
by: Rafazila binti Ramli

The molecular characterization of VEGF promoter variant (rs833061) and its association with attribute factors in obesity among Malays
by: Nadeem, Muhammad Ilyas

The mediating role of organizational management on the relationship between learning transfer and performance among engineers
by: Ali Bin Hashim

The mediating role of job satisfaction in the relationship between work incentives and job performance among physicians in government hospitals and health centers in Jordan
by: Rbehat, Ahmad Mohammad Atieh

Factors influencing job satisfaction among employees in Dungun District Office
by: Mohd Nasir Kasim

Pengaruh pengurusan dan pematuhan keselamatan terhadap budaya keselamatan sektor pembinaan
by: Nik Fadhilah Nik Him

A comparative study of asean and ecowas on the principle on non-interference the case of Myanmar and Gambia
by: Abdullah Shehu Yusuf

Corporate sustainability accounting disclosure : the impact of financial performance, governance attributes and ownership structure
by: Al Amosh, Hamzeh

Mediating role of leadership style in the relationship between human resource management practices and employee satisfaction among telecommunication employees in Yemen
by: Al-Dubai, Maged Mustafa Mahyoub

The impact of human resource management practices on employee's job satisfaction in Jordan Sweden Medical & Sterilization Co.
by: Abuayyash, Abdelaziz Mohammad

MH370 & MH17 : satu ancaman Israel kepada Malaysia
by: Norjimi Azmi Latif

Tourist intention to revisit edu-tourism destinations in Terengganu mediating effects of tourist satisfaction and muslim friendly environment
by: Hazrin Izwan Bin Che Haron@Shafiee

The mediating role of customer satisfaction in the relationship between corporate social responsibility, corporate image and customer loyalty
by: Mkheimer, Ibrahim Mohammad

Antecedents of behavior-based safety performance in the east coast of Malaysia small manufacturing enterprises
by: Nor Azma Rahlin

Determining the entrepreneur satisfaction of micro and small entreprise in Indonesia a multi-group confirmatory factor analysis
by: Iskamto, Dedi

Impact of subliminal messages and controversial product advertisement on online purchase intention with mediating role of offensiveness and self-regulation
by: Mahmood, Hamid

Aplikasi strategi pengurusan dalam industri pelancongan di Malaysia
by: Muhamad Rosli Selamat

Real earnings management in family firms: the effect of group affiliation, leverage and diversification
by: Wan Nadiah W Abdul Rahman

Employees perception of occupational safety and health and its associated factors at Al-Walaa Jordanian company for catering services
by: Alglilat, Mohammad Mahmoud Ali

The mediating role of employee commitment on the impact of human resource management practices and transformational leadership style on employee performance
by: Mahfouz, Shatha Suleiman Atieh Abu