The implementation of queuing theory for the optimization of service counter case study of Pos Malaysia Berhad

The implementation of queuing theory for the optimization of service counter case study of Pos Malaysia Berhad

Today, everything is about on what is posted on the internet. Life evolved around it and people search and gets information from the internet. Thus, when a negative comments and feedbacks were posted on the internet, it is important that the businesses respond to it as quickly as possible. Pos Malay...

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Bibliographic Details
Main Author: Rabiatul Nabila Che Johar (Author)
Corporate Author: Universiti Sultan Zainal Abidin . Faculty of Business and Management
Format: Thesis Book
Language:English
Subjects:
Universiti Sultan Zainal Abidin > Dissertations
Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations
Queuing theory
Service industries > Management
Dissertations, Academic
Table of Contents:
  • 1. Introduction to the research
  • 2. Literature review and research framework
  • 3. Pos Malaysia Bhd. and Queuing theory
  • 4. Research methodology
  • 5. Result and discussion
  • 6. Conclusion

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