The implementation of queuing theory for the optimization of service counter case study of Pos Malaysia Berhad - Rabiatul Nabila Che Johar; Universiti Sultan Zainal Abidin Faculty of Business and Management (2018)
Keywords: Universiti Sultan Zainal Abidin -- Dissertations; Universiti Sultan Zainal Abidin -- Faculty of Business and Management -- Dissertations; Queuing theory; Service industries -- Management