Handbook of healthcare management

Bibliographic Details
Other Authors: Fottler, Myron D. (Editor), Malvey, Donna (Editor), Slovensky, Donna J. [ (Donna Jean)] (Editor)
Format: Book
Published: Cheltenham, United Kingdom : Edward Elgar Publishing c2015
Subjects:
Table of Contents:
  • 1. Managing Complex Healthcare Organizations James W. Begun and Marcus Thygeson
  • 2. Leadership Resilience Pamela E. Paustian
  • 3. High Reliability Organizations Patrice L. Spath
  • 4. Organizational Planning J.M."Mickey" Trimm and John Gill
  • 5. Customer Service Myron D. Fottler and Tina Yeung
  • 6. Human Resources Management Myron D. Fottler, Donna Malvey, John C. Hyde and Clyde Deschamp
  • 7. Disaster Preparedness and Response Bryan K. Breland
  • 8. Organizational Excellence Leonard H. Friedman
  • 9. Communication Charles F. Wainright and Amanda Raffenaud
  • 10. Healthcare Marketing and Social Media Donna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff
  • 11. Employee Motivation Steve J. O'Connor, Nancy Borkowski and Ross Kemp
  • 12. Organization Change and Transformation Nancy Borkowski
  • 13. Innovations in Healthcare Delivery Donna Malvey, Alicia Beardsley, Hannah Nguyen, and Myron D. Fottler
  • 14. Reducing Medical Errors Joseph G. Van Matre and Donna J. Slovensky
  • 15. HIT to Enhance Patient Care and Organizational Performance Nir Menachemi, Saurabh Rahurkar and Willi L. Tarver
  • 16. The Many Lives of Data James H. Willig
  • 17. Managing Clinical Professionals Timothy R. Hureta, Ann Scheck McAlearney and Eric W. Ford
  • 18. Healthcare Insurance and Finance Dean G. Smith
  • 19. Long-Term Care Carol Molinari and Tina Zhang
  • 20. Ethical Challenges in Healthcare Kurt Darr and Carla J. Sampson
  • 21. The Future of Healthcare: The Editors Weigh In Myron D. Fottler, Donna Malvey and Donna J. Slovensky Index