Handbook of healthcare management
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| Format: | Book |
| Published: |
Cheltenham, United Kingdom :
Edward Elgar Publishing
c2015
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| Subjects: |
Table of Contents:
- 1. Managing Complex Healthcare Organizations James W. Begun and Marcus Thygeson
- 2. Leadership Resilience Pamela E. Paustian
- 3. High Reliability Organizations Patrice L. Spath
- 4. Organizational Planning J.M."Mickey" Trimm and John Gill
- 5. Customer Service Myron D. Fottler and Tina Yeung
- 6. Human Resources Management Myron D. Fottler, Donna Malvey, John C. Hyde and Clyde Deschamp
- 7. Disaster Preparedness and Response Bryan K. Breland
- 8. Organizational Excellence Leonard H. Friedman
- 9. Communication Charles F. Wainright and Amanda Raffenaud
- 10. Healthcare Marketing and Social Media Donna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff
- 11. Employee Motivation Steve J. O'Connor, Nancy Borkowski and Ross Kemp
- 12. Organization Change and Transformation Nancy Borkowski
- 13. Innovations in Healthcare Delivery Donna Malvey, Alicia Beardsley, Hannah Nguyen, and Myron D. Fottler
- 14. Reducing Medical Errors Joseph G. Van Matre and Donna J. Slovensky
- 15. HIT to Enhance Patient Care and Organizational Performance Nir Menachemi, Saurabh Rahurkar and Willi L. Tarver
- 16. The Many Lives of Data James H. Willig
- 17. Managing Clinical Professionals Timothy R. Hureta, Ann Scheck McAlearney and Eric W. Ford
- 18. Healthcare Insurance and Finance Dean G. Smith
- 19. Long-Term Care Carol Molinari and Tina Zhang
- 20. Ethical Challenges in Healthcare Kurt Darr and Carla J. Sampson
- 21. The Future of Healthcare: The Editors Weigh In Myron D. Fottler, Donna Malvey and Donna J. Slovensky Index