Customer satisfaction with green initiatives in Malaysian hotels
Environmental issues are among the critical problems plaguing the world. Since the hotel industry is closely and directly related to the environment, hotels should take initiatives to reduce any negative impact on the environment. This study was conducted to examine customer perceptions of green ini...
| Main Author: | Yusnita Yusof (Author) |
|---|---|
| Corporate Author: | Universiti Sultan Zainal Abidin . Faculty of Applied Social Sciences |
| Format: | Thesis Book |
| Language: | English |
| Subjects: | |
| Online Access: | https://eperpustakaan.unisza.edu.my/equip-udm/English/home.jsp |
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