How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf wars
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| Format: | Book |
| Language: | English |
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Pompton Plains, New Jersey :
Career Press
c2005
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Table of Contents:
- 1. The self-defeating habits of otherwise brilliant people: getting duped by the dazzle of contempt
- 2. Anger makes you stupid, lonely, and depressed: the stinky twins: blaming others, blaming self
- 3. Curiosity makes you smart, sexy, and successful: the most important habit you bring to the table
- 4. Unspoken reasons, hidden realities: stories that stick
- 5. Intelligent fools: the hidden price tags of irritability and contempt
- 6. A touch of genius and a lot of courage: how to unplug from resentment, stress, and mistrust
- 7. If I'm not part of the problem, there is no solution: breaking cycles of contempt
- 8. Hard on the problem, soft on the people: The true causes of workplace conflict and stress
- 9. There are two dogs inside of every man: the one that dominates is the one that's fed
- 10. You can be effective or self-righteous-pick one: five smart reasons to ditch hostility and blame
- 11. Creating cultures of appreciation: respect, pride, and fiscal responsibility