How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf wars

Bibliographic Details
Main Author: Maravelas, Anna (Author)
Format: Book
Language:English
Published: Pompton Plains, New Jersey : Career Press c2005
Subjects:

MARC

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020 |a 9781564148186 
040 |a UniSZA   |e rda 
050 0 0 |a HD42   |b .M37 2005 
090 0 0 |a HD42   |b .M37 2005 
100 1 |a Maravelas, Anna ,   |e author 
245 1 0 |a How to reduce workplace conflict and stress :   |b how leaders and their employees can protect their sanity and productivity from tension and turf wars   |c by Anna Maravelas 
264 1 |a Pompton Plains, New Jersey :   |b Career Press   |c c2005 
300 |a 223 pages ;   |c 23 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
500 |a Includes index 
505 0 |a 1. The self-defeating habits of otherwise brilliant people: getting duped by the dazzle of contempt -- 2. Anger makes you stupid, lonely, and depressed: the stinky twins: blaming others, blaming self -- 3. Curiosity makes you smart, sexy, and successful: the most important habit you bring to the table -- 4. Unspoken reasons, hidden realities: stories that stick -- 5. Intelligent fools: the hidden price tags of irritability and contempt -- 6. A touch of genius and a lot of courage: how to unplug from resentment, stress, and mistrust -- 7. If I'm not part of the problem, there is no solution: breaking cycles of contempt -- 8. Hard on the problem, soft on the people: The true causes of workplace conflict and stress -- 9. There are two dogs inside of every man: the one that dominates is the one that's fed -- 10. You can be effective or self-righteous-pick one: five smart reasons to ditch hostility and blame -- 11. Creating cultures of appreciation: respect, pride, and fiscal responsibility 
650 0 |a Conflict management 
650 0 |a Interpersonal conflict 
650 0 |a Mediation 
650 0 |a Negotiation 
650 0 |a Organizational behavior 
999 |a 1000172750   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus