The influence of transformational leadership and emotional intelligence on job performance in the Malaysian hotel industry

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The influence of transformational leadership and emotional intelligence on job performance in the Malaysian hotel industry

Job performance of hotel frontline employees are becoming more important as they provide a benchmark for the hotel industry to excel in terms of the quality of services provided. Past studies have confirmed two major problems face by the hotel industry; long working hours and low wage, causing high...

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Bibliographic Details
Main Author:	Muzalifah Monil (Author)
Corporate Author:	Universiti Sultan Zainal Abidin . Faculty of Economics and Management Sciences
Format:	Thesis Book
Language:	English
Subjects:	Universiti Sultan Zainal Abidin > Dissertations Universiti Sultan Zainal Abidin > Faculty of Economics and Management Sciences > Dissertations Emotional intelligence > Malaysia Hotel management > Malaysia Transformational leadership > Malaysia Dissertations, Academic

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