The effective manager

Bibliographic Details
Main Author: Horstman, Mark (Author)
Format: Book
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons c2016
Subjects:
Table of Contents:
  • 1. What is an effective manager?
  • 2. The four critical behaviors
  • 3. Teachable and sustainable tools
  • 4. Know your people-one on ones
  • 5. Common questions and resistance to one on ones
  • 6. How to start doing one on ones
  • 7. Talk about performance-feedback
  • 8. Common questions and resistance to feedback
  • 9. How to start delivering feedback
  • 10. Ask for more-coaching
  • 11. How to start coaching
  • 12. Push work down-delegation
  • 13. Common questions and resistance to delegation
  • 14. How to start delegating