http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1. The regulatory environment of insurance claims -- 2. Determining the existence of cover under the policy -- 3. Claims information -- 4. Determining the extent of indemnity or liability -- 5. Effective negotiation and settlement of claims
Hardev Singh Mahindar Singh, Dominic Shum, edited by Madan Mohan
Includes bibliographical references (p. 169-173) and index