rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: BCOM
    sub title: business communication
  title info:
    title: Business communication
  name:
    name part: Lehman, Carol M.
    role:
      role term: creator
    role:
      role term: author
  name:
    name part: DuFrene, Deborah Daniel
    name part: 1954-
    role:
      role term: author
  type of resource: text
  origin info:
    place:
      place term: mau
    place:
      place term: Boston, MA
    publisher: Cengage Learning
    date issued: c2017
    date issued: 2017
    edition: 4th ed.
    issuance: monographic
  physical description:
    form: print
    extent: vii, 298 p. : ill.(chiefly col.) ; 29 cm.
  table of contents: 1. Establishing a framework for business communication -- 2. Focusing on interpersonal and group communication -- 3. Planning and decision making -- 4. Preparing written messages -- 5. Communicating electronically -- 6. delivering good- and neutral-news messages -- 7. Delivering bad-news messages -- 8. Delivering persuasive messages -- 9. Understanding the report process and research methods -- 10. Managing data and using graphics -- 11. Organizing and preparing report and proposals -- 12. Designing and delivering business presentations -- 13. Preparing "resumes' and application messages -- 14. Interviewing for a job and preparing employment messages
  note: Caro Lehman, Debbie D. Dufrene
  note: Includes bibliographical references and index
  subject:
    topic: Business communication
  subject:
    topic: Business report writing
  subject:
    topic: Commercial correspondence
  classification: HF5721 .L44 2017
  identifier: 7981305660861(online)
  identifier: 9781305660854
  record info:
    record creation date: 161121
    record change date: 20170302093000.0
    record identifier: 0000090156