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00000cam a2200000 7i4500 |
| 001 |
0000090156 |
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20170302.0 |
| 008 |
161121s2017 mau eng |
| 020 |
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|a 7981305660861(online)
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| 020 |
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|a 9781305660854
|
| 050 |
0 |
0 |
|a HF5721
|b .L44 2017
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| 090 |
0 |
0 |
|a HF5721
|b .L44 2017
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| 100 |
1 |
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|a Lehman, Carol M. ,
|e author
|
| 245 |
1 |
0 |
|a BCOM :
|b business communication
|c Caro Lehman, Debbie D. Dufrene
|
| 246 |
1 |
0 |
|a Business communication
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| 250 |
|
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|a 4th ed.
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| 260 |
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|a Boston, MA :
|b Cengage Learning ,
|c c2017
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| 300 |
|
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|a vii, 298 p. :
|b ill.(chiefly col.) ;
|c 29 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 505 |
0 |
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|a 1. Establishing a framework for business communication -- 2. Focusing on interpersonal and group communication -- 3. Planning and decision making -- 4. Preparing written messages -- 5. Communicating electronically -- 6. delivering good- and neutral-news messages -- 7. Delivering bad-news messages -- 8. Delivering persuasive messages -- 9. Understanding the report process and research methods -- 10. Managing data and using graphics -- 11. Organizing and preparing report and proposals -- 12. Designing and delivering business presentations -- 13. Preparing "resumes' and application messages -- 14. Interviewing for a job and preparing employment messages
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| 650 |
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0 |
|a Business communication
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| 650 |
|
0 |
|a Business report writing
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| 650 |
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0 |
|a Commercial correspondence
|
| 700 |
1 |
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|a DuFrene, Deborah Daniel ,
|d 1954- ,
|e author
|
| 999 |
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|a 1000167717
|b Book
|c OPEN SHELF (30 DAYS)
|e Tembila Campus
|
| 999 |
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|a 1000167718
|b Book
|c OPEN SHELF (30 DAYS)
|e Tembila Campus
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| 999 |
|
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|a 1000167719
|b Book
|c OPEN SHELF (30 DAYS)
|e Tembila Campus
|