Communication skills in pharmacy practice : a practical guide for students and practitioners
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Lippincott Williams & Wilkins ,
c2012
|
| Edition: | 6th ed. |
| Subjects: |
Table of Contents:
- 1. Patient-centered communication in pharmacy practice
- 2. Principles and elements of interpersonal communication
- 3. Nonverbal communication
- 4. Barriers to communication
- 5. Listening and empathic responding
- 6. Assertiveness
- 7. Interviewing and assessment
- 8. Helping patients manage therapeutic regimens
- 9. Medication safety and communication skills
- 10. Strategies to meet specific needs
- 11. Communicating with children about medicines
- 12. Interprofessional collaboration and effective communication skills
- 13. Electronic communication in health care
- 14. Ethical behavior when communicating with patients