Developing helping skills : a step-by-step approach to competency
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Belmont, CA :
Cengage Learning ,
c2013
|
| Edition: | 2nd ed |
| Subjects: |
Table of Contents:
- 1. Importance of self-understanding
- 2. Ways of understanding and perceiving self and others
- 3. Values, ethics and legal obligations
- 4. Professionalism and professional relationships
- 5. Developing working relationships
- 6. Basic interpersonal skills
- 7. Opening and closing a meeting
- 8. Expressing understanding
- 9. Gaining further understanding
- 10. Developing deeper understanding
- 11. Assessing readiness and motivation
- 12. Identifying key problems or challenges
- 13. Establishing goals
- 14. Taking action
- 15. Evaluating and ending professional relationship