Managing for service effectiveness in social welfare organizations

Bibliographic Details
Main Authors: Patti, Rino J. (Author), Poertner, John (Author), Rapp, Charles A. (Author)
Format: Book
Language:English
Published: New York : Haworth Press , c1988
Subjects:
Table of Contents:
  • 1. Section one: overview and rationale
  • 2. Section two: Measurement of client outcomes
  • 3. Section three: social program design
  • 4. Section four: managing people
  • 5. Section five: managing information
  • 6. Section six: managing environmental relations
  • 7. Section seven: constraints and dilemmas