APA (7th ed.) Citation

Patti, R. J., Poertner, J., & Rapp, C. A. (1988). Managing for service effectiveness in social welfare organizations. Haworth Press.

Chicago Style (17th ed.) Citation

Patti, Rino J., John Poertner, and Charles A. Rapp. Managing for Service Effectiveness in Social Welfare Organizations. New York: Haworth Press, 1988.

MLA (9th ed.) Citation

Patti, Rino J., et al. Managing for Service Effectiveness in Social Welfare Organizations. Haworth Press, 1988.