APA (7th ed.) Citation

Taylor, S. (2012). Model business letters, emails and other business documents (7th ed.). Pearson.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Model Business Letters, Emails and Other Business Documents. 7th ed. Harlow, England: Pearson, 2012.

MLA (9th ed.) Citation

Taylor, Shirley. Model Business Letters, Emails and Other Business Documents. 7th ed. Pearson, 2012.