http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Practices for engaging the 21st century workforce
challenges of talent management in a changing workplace
Strengthen workforce and employee engagement in today's "new normal" organizational environment. Today's workforces, today's companies, and today's business environments have all changed radically. Even if the economy improves, companies will stay lean, and continue to rely heavily on contingent workforces. Engagement is more crucial than ever, but old approaches to achieving it simply no longer work. In this book the author presents a comprehensive, innovative model of engagement that responds to today's new realities, and helps to anticipate tomorrow's. Drawing on more than 25 years as a pioneering human resources innovator, practitioner, and researcher, the author offers a clear definition of engagement, identifies its real drivers, and specifies achievable strategic outcomes of engagement. He presents new research on how to engage today's multidimensional and changing workforce, in an environment that is as complex as today's workers are. It teaches how to develop adaptable organizational structures and multidimensional HR management systems tailored to the needs of today's workforces, systems that not only strengthen engagement but also deliver the business performance benefits promised by greater engagement. Throughout, he supports his insights with profiles and case studies from many of the world's leading organizations, including IBM, Ernst & Young, Google, SAS, Whole Foods, American Express, Colgate-Palmolive, and ARDEC (U.S. Military R & D Center)
1. Welcome to the new normal -- 2. The 21st century workforce -- 3. Challenges of talent management in the new normal -- 4. The imperative of employee engagement for competitive success in the 21st century -- 5. Leveraging what we know: an employee engagement framework -- 6. The increasing need for organizational adaptability -- 7. Practices to create employee engagement in the new normal -- 8. Conclusion: achieving success in the new normal
Includes bibliographical references (p. 257-281) and index