Bullying & harassment : values and best practice responses

Bibliographic Details
Main Authors: Scott-Lennon, Frank (Author), Considine, Margaret (Author)
Format: Book
Language:English
Published: New Delhi : Viva Books , c2015
Series:Management briefs
Subjects:
Table of Contents:
  • 1. Introduction
  • 2. Typical bullying behaviour in organizations
  • 3. Harassment & sexual harassment
  • 4. Victim perspectives and feelings
  • 5. Standing up for oneself
  • 6. Initial responses : best practice for managers
  • 7. Mediation processes
  • 8. Formal investigations
  • 9. Best practice procedures
  • 10. Establishing a culture of dignity work
  • 11. Conclusion