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00000cam a2200000 7i4500 |
| 001 |
0000087767 |
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20150520.0 |
| 008 |
141113s2005 nyu eng |
| 020 |
|
|
|a 0071446524
|
| 020 |
|
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|a 0071457232 (e-book)
|
| 020 |
|
|
|a 0071829318
|
| 020 |
|
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|a 0071830596
|
| 020 |
|
|
|a 9780071457231 (e-book)
|
| 020 |
|
|
|a 9780071829311
|
| 020 |
|
|
|a 9780071830591
|
| 050 |
0 |
0 |
|a HM1121
|b .C78 2005
|
| 090 |
0 |
0 |
|a HM1121
|b .C78 2005
|
| 245 |
1 |
0 |
|a Crucial confrontations [
|h electronic resource] :
|b tools for resolving broken promises, violated expectations, and bad behavior
|c Kerry Patterson ... [et al.]
|
| 260 |
|
|
|a New York :
|b McGraw Hill ,
|c 2005
|
| 300 |
|
|
|a 1 online resource :
|b ill.
|
| 504 |
|
|
|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Interpersonal communication
|
| 650 |
|
0 |
|a Interpersonal confrontation
|
| 650 |
|
0 |
|a Interpersonal relations
|
| 700 |
1 |
|
|a Patterson, Kerry ,
|e author
|
| 856 |
4 |
0 |
|3 McGraw Hill
|u http://mhebooklibrary.com/doi/book/10.1036/0071446524
|
| 999 |
|
|
|a 1000163323
|b Electronic Book
|c Electronic Resource
|e Gong Badak Campus
|