Oracle CRM on demand deployment guide [

Bibliographic Details
Main Authors: Saenger, Jeff (Author), Koehler, Tim (Author), Peters, Louis J. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2010
Subjects:
Online Access:McGraw Hill
Table of Contents:
  • 1. What you should know about software-as-a-service
  • 2. Overview of Oracle CRM on demand
  • 3. Getting the most from your Oracle CRM on demand service
  • 4. Planning your Oracle CRM on demand implementation
  • 5. Designing Oracle CRM on demand
  • 6. Sample Oracle CRM on demand designs
  • 7. Best practices for configuring CRM on demand
  • 8. Integration in Oracle CRM on demand
  • 9. Ongoing maintenance and administration