APA (7th ed.) Citation

Sanders, D. J. (2008). Built to serve: How to drive the bottom line with people-first practices. McGraw-Hill.

Chicago Style (17th ed.) Citation

Sanders, Dan J. Built to Serve: How to Drive the Bottom Line with People-first Practices. New York: McGraw-Hill, 2008.

MLA (9th ed.) Citation

Sanders, Dan J. Built to Serve: How to Drive the Bottom Line with People-first Practices. McGraw-Hill, 2008.