Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

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Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Bibliographic Details
Main Author:	Michelli, Joseph A. 1960- (Author)
Format:	Electronic Book
Language:	English
Published:	New York McGraw-Hill c2011
Subjects:	Leadership Medical care Success in business Total quality management
Online Access:	McGraw Hill

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