Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Bibliographic Details
Main Author: Michelli, Joseph A. 1960- (Author)
Format: Electronic Book
Language:English
Published: New York McGraw-Hill c2011
Subjects:
Online Access:McGraw Hill
Description
Physical Description:1 online resource ill.
ISBN:0071773541
0071773908
0071780459
9780071773546
9780071773904
9780071780452