Grateful leadership [ using the power of acknowledgement to engage all your people and achieve superior results

An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead

Bibliographic Details
Main Author: Umlas, Judith W. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2013
Subjects:
Online Access:McGraw Hill
Table of Contents:
  • 1. From "I'm mad as hell!" to acknowledgment activist
  • 2. What is grateful leadership?
  • 3. Bringing acknowledgment--and its benefits--to your workplace
  • 4. The five C's : the acknowledgment practice that works miracles
  • 5. When someone deserves acknowledgment, give generously
  • 6. When merit is recognized, trust and loyalty will follow
  • 7. Take the antidote for envy
  • 8. Energize with acknowledgments
  • 9. Validate with acknowledgments
  • 10. When employees feel valued, they stop playing hookey
  • 11. When you want to acknowledge people, there are many ways to do so
  • 12. Grateful leader profiles
  • 13. "Knock your socks off" power of acknowledgment exercise for leaders
  • 14. Acknowledgment around the world
  • 15. True stories about acknowledgment