Grateful leadership [ using the power of acknowledgement to engage all your people and achieve superior results
An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead
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| Format: | Book |
| Language: | English |
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New York :
McGraw-Hill ,
c2013
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| Online Access: | McGraw Hill |
Table of Contents:
- 1. From "I'm mad as hell!" to acknowledgment activist
- 2. What is grateful leadership?
- 3. Bringing acknowledgment--and its benefits--to your workplace
- 4. The five C's : the acknowledgment practice that works miracles
- 5. When someone deserves acknowledgment, give generously
- 6. When merit is recognized, trust and loyalty will follow
- 7. Take the antidote for envy
- 8. Energize with acknowledgments
- 9. Validate with acknowledgments
- 10. When employees feel valued, they stop playing hookey
- 11. When you want to acknowledge people, there are many ways to do so
- 12. Grateful leader profiles
- 13. "Knock your socks off" power of acknowledgment exercise for leaders
- 14. Acknowledgment around the world
- 15. True stories about acknowledgment