Grateful leadership [ using the power of acknowledgement to engage all your people and achieve superior results

An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead

Bibliographic Details
Main Author: Umlas, Judith W. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2013
Subjects:
Online Access:McGraw Hill

MARC

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100 1 |a Umlas, Judith W. ,   |e author 
245 1 0 |a Grateful leadership [  |h electronic resource] :   |b using the power of acknowledgement to engage all your people and achieve superior results   |c Judith W. Umlas 
260 |a New York :   |b McGraw-Hill ,   |c c2013 
300 |a 1 online resource(xii, 239 p.) :   |b ill 
504 |a Includes bibliographical references (p. 219-225) and index 
505 0 |a 1. From "I'm mad as hell!" to acknowledgment activist -- 2. What is grateful leadership? -- 3. Bringing acknowledgment--and its benefits--to your workplace -- 4. The five C's : the acknowledgment practice that works miracles -- 5. When someone deserves acknowledgment, give generously -- 6. When merit is recognized, trust and loyalty will follow -- 7. Take the antidote for envy -- 8. Energize with acknowledgments -- 9. Validate with acknowledgments -- 10. When employees feel valued, they stop playing hookey -- 11. When you want to acknowledge people, there are many ways to do so -- 12. Grateful leader profiles -- 13. "Knock your socks off" power of acknowledgment exercise for leaders -- 14. Acknowledgment around the world -- 15. True stories about acknowledgment 
520 |a An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead 
650 0 |a Employee motivation 
650 0 |a Leadership 
856 4 0 |3 McGraw Hill   |u http://mhebooklibrary.com/doi/book/10.1036/9780071799539 
999 |a 1000163225   |b Electronic Book   |c Electronic Resource   |e Gong Badak Campus