Quality improvement through planned experimentation

Bibliographic Details
Main Authors: Moen, Ronald D. (Author), Nolan, Thomas W. (Author), Provost, Lloyd P. (Author)
Format: Book
Language:English
Published: New York McGraw-Hill c1999
Edition:2nd ed
Subjects:
Online Access:Table of contents
Publisher description
Description
Physical Description:xvi, 474 p. ill. 23 cm 1 CD-ROM (4 3/4 in.)
ISBN:0079137814
9780079137814