Liker, J. K., & Franz, J. K. (2011). The Toyota way to continuous improvement: Linking strategy and operational excellence to achieve superior performance. McGraw-Hill Irwin.
Chicago Style (17th ed.) CitationLiker, Jeffrey K., and James K. Franz. The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. New York: McGraw-Hill Irwin, 2011.
MLA (9th ed.) CitationLiker, Jeffrey K., and James K. Franz. The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. McGraw-Hill Irwin, 2011.
Warning: These citations may not always be 100% accurate.