The essential Deming : leadership principles from the father of total quality

Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well

Bibliographic Details
Main Authors: Deming, W. Edwards [ (William Edwards)] , 1900-1993 (Author), Orsini, Joyce Nilsson (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2013
Subjects:
Online Access:McGraw Hill

MARC

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020 |a 9780071790222 
050 0 0 |a HD62.15   |b .D46 2013 
090 0 0 |a HD62.15   |b .D46 2013 
100 1 |a Deming, W. Edwards [  |q (William Edwards)] ,   |d 1900-1993 ,   |e author 
245 1 4 |a The essential Deming :   |b leadership principles from the father of total quality   |c W. Edwards Deming, edited by Joyce Nilsson Orsini 
260 |a New York :   |b McGraw-Hill ,   |c c2013 
300 |a x, 326 p. :   |b ill. ;   |c 24 cm. 
500 |a Also available in electronic resource 
500 |a Includes index 
505 0 |a 1. The world is being ruined by best efforts (best efforts without guidance lead to failure) -- 2. Quality is made in the boardroom (only top management can make the decisions necessary to assure quality) -- 3. By what method? (how can we bring about improvement?) -- 4. There is no such thing as instant pudding (Deming's 14 points for management) -- 5. A system must be managed (people are part of the system) -- 6. There is no substitute for knowledge (information is not knowledge) -- 7. Management is prediction (statistical thinking is required) -- 8. What happened in Japan? 
520 |a Offers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well 
650 0 |a Industrial management 
650 0 |a Leadership 
650 0 |a Total quality management 
700 1 |a Orsini, Joyce Nilsson ,   |e author 
856 4 0 |3 McGraw Hill   |u http://mhebooklibrary.com/doi/pdf/10.1036/9780071790215 
999 |a 1000161892   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus 
999 |a 1000163222   |b Electronic Book   |c Electronic Resource   |e Gong Badak Campus