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| 001 |
0000086076 |
| 005 |
20140316.0 |
| 008 |
140105s2012 cau eng |
| 020 |
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|a 0313395950
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| 020 |
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|a 0313395969 (e-book)
|
| 020 |
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|a 9780313395956
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| 020 |
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|a 9780313395963 (e-book)
|
| 050 |
0 |
0 |
|a HD30.215
|b .G74 2012
|
| 090 |
0 |
0 |
|a HD30.215
|b .G74 2012
|
| 100 |
1 |
|
|a Green, Philip ,
|d 1959- ,
|e author
|
| 245 |
1 |
0 |
|a Misleading indicators [
|h [electronic resource]] :
|b how to reliably measure your business
|c Phillip Green, George Gabor
|
| 260 |
|
|
|a Santa Barbara, California :
|b Praeger ,
|c c2012
|
| 300 |
|
|
|a 1 online resource (xii, 286 p.) :
|b ill.
|
| 504 |
|
|
|a Includes bibliographical references (p. [269]-274) and index
|
| 505 |
0 |
|
|a 1. What indicators indicate -- 2. Counting, recounting, and miscounting -- 3. Measuring accurately with instruments -- 4. Rating, scoring, and ranking reliably -- 5. How people react to measurements -- 6. Why performance dashboards mislead -- 7. Focusing employees with measurements -- 8. Going against the flow : navigating changing data streams -- 9. How averages distort indicators -- 10. Opposing views : are you being misled? -- 11. Misleading ourselves with measurements of risk
|
| 520 |
|
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|a This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong.
|
| 650 |
|
0 |
|a Economic indicators
|
| 650 |
|
0 |
|a Management
|x Statistical methods
|
| 650 |
|
0 |
|a Performance
|x Statistical methods
|
| 650 |
|
0 |
|a Work measurement
|
| 700 |
1 |
|
|a Gabor, George ,
|e author
|
| 856 |
4 |
0 |
|3 http://web.a.ebscohost.com/ehost/ebookviewer/ebook/bmxlYmtfXzQzOTkxNF9fQU41?sid=5ffd0b3f-a553-411b-b7ab-39aeada35bb3@sessionmgr4002&vid=7&format=EB&rid=1
|
| 999 |
|
|
|a 1000160486
|b Electronic Resource
|c Electronic Resource
|e Gong Badak Campus
|