Foundations of health care management : principles and methods
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco, California :
Jossey-Bass ,
c2012
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| Subjects: |
Table of Contents:
- 1. Critical issues for the future of health care in the United States
- 2. Managing the external environment
- 3. Strategy and structure: choosing the path to success
- 4. Leadership as plural
- 5. Change, motivation, and innovation: creating a culture of excellence
- 6. Communication: can you hear me now?
- 7. Physician management
- 8. Human resources management and health care
- 9. Staffing health care organizations: recruitment and selection
- 10. Employee performance improvement: the pursuit of quality care
- 11. Health care marketing: speaking the language
- 12. Financial management: show me the money
- 13. Ethics, the law, and doing good
- 14. A look into the future of health services