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130909s2012 cau eng |
| 020 |
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|a 0470932120 (paperback : alk. paper)
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| 020 |
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|a 9780470932124 (paperback : alk. paper)
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| 020 |
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|a 9781118221372 (e-book)
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|a 9781118235195 (e-book)
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|a 9781118259832 (e-book)
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|a RA971
|b .H43 2012
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| 090 |
0 |
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|a RA971
|b .H43 2012
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| 100 |
1 |
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|a Healey, Bernard J. ,
|d 1947- ,
|e author
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| 245 |
1 |
0 |
|a Foundations of health care management :
|b principles and methods
|c Bernard J. Healey, Marc C. Marchese
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| 260 |
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|a San Francisco, California :
|b Jossey-Bass ,
|c c2012
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| 300 |
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|a xxvi, 534 p. :
|b ill. ;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references (p. [485]-519) and index
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| 505 |
0 |
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|a 1. Critical issues for the future of health care in the United States -- 2. Managing the external environment -- 3. Strategy and structure: choosing the path to success -- 4. Leadership as plural -- 5. Change, motivation, and innovation: creating a culture of excellence -- 6. Communication: can you hear me now? -- 7. Physician management -- 8. Human resources management and health care -- 9. Staffing health care organizations: recruitment and selection -- 10. Employee performance improvement: the pursuit of quality care -- 11. Health care marketing: speaking the language -- 12. Financial management: show me the money -- 13. Ethics, the law, and doing good -- 14. A look into the future of health services
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| 650 |
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0 |
|a Health facilities
|x Administration
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| 650 |
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0 |
|a Health services administration
|z United States
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| 650 |
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0 |
|a Hospitals
|x Administration
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| 650 |
1 |
2 |
|a Health services administration
|z United States
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| 650 |
2 |
2 |
|a Health care reform
|z United States
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| 700 |
1 |
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|a Marchese, Marc C. ,
|e author
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| 999 |
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|a 1000160264
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|