Engage your clients
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Malay |
| Published: |
Petaling Jaya, Selangor
ILBS
2013
|
| Subjects: |
Similar Items
Are your customers being served? how to boost profits by delivering exceptional customer service
by: Rowson, Pauline
Published: (2007)
by: Rowson, Pauline
Published: (2007)
101 activities for delivering knock your socks off service [electronic resource]
by: Thomas, Ann 1951-, et al.
Published: (2009)
by: Thomas, Ann 1951-, et al.
Published: (2009)
Service supply chain systems a systems engineering approach
by: Choi, Tsan-Ming
Published: (2016)
by: Choi, Tsan-Ming
Published: (2016)
Successful customer service
by: Rowson, Pauline
Published: (2010)
by: Rowson, Pauline
Published: (2010)
How to win customers and keep them for life
by: LeBoeuf, Michael
Published: (1987)
by: LeBoeuf, Michael
Published: (1987)
Customers as partners building relationships that last
by: Bell, Chip R.
Published: (1996)
by: Bell, Chip R.
Published: (1996)
How to turn customer service into customer sales
by: Katz, Bernard
Published: (1988)
by: Katz, Bernard
Published: (1988)
How to win and keep customers
by: LeBoeuf, Michael
Published: (1987)
by: LeBoeuf, Michael
Published: (1987)
Kaizen strategies for customer care how to create a powerful customer-care program - and make it work
by: Wellington, Patricia
Published: (1995)
by: Wellington, Patricia
Published: (1995)
Effective customer care
by: Wellington, Patricia
Published: (2010)
by: Wellington, Patricia
Published: (2010)
Reorganize for resilience putting customers at the center of your business
by: Gulati, Ranjay
Published: (2009)
by: Gulati, Ranjay
Published: (2009)
Up your service strategies and action steps to delight your customers now!
by: Kaufman, Ron
Published: (2000)
by: Kaufman, Ron
Published: (2000)
Customer service reinvented language of the soul
by: Siti Hawa Mohd. Datin Hjh
Published: (2020)
by: Siti Hawa Mohd. Datin Hjh
Published: (2020)
Pengurusan diri untuk kejayaan meningkat dalam kerjaya, cinta kepada pekerjaan, peroleh banyak wang
by: Tschohl, John
Published: (2000)
by: Tschohl, John
Published: (2000)
Good service is good business 7 simple strategies for success
by: DeVrye, Catherine
Published: (1994)
by: DeVrye, Catherine
Published: (1994)
Best practices in customer service
by: Woods, John A., et al.
Published: (1999)
by: Woods, John A., et al.
Published: (1999)
Measuring customer service effectiveness
by: Cook, Sarah 1955-
Published: (2004)
by: Cook, Sarah 1955-
Published: (2004)
Incredible customer
by: Freemantle, David
Published: (1993)
by: Freemantle, David
Published: (1993)
Sistem imbalan dan pengembangan organisasi
by: Lawler, Edward E.
Published: (1983)
by: Lawler, Edward E.
Published: (1983)
Customer service skills for success
by: Lucas, Robert W.
Published: (2009)
by: Lucas, Robert W.
Published: (2009)
How to design and deliver quality service training
by: Newby, Tony
Published: (1992)
by: Newby, Tony
Published: (1992)
Customer service renaissance lessons from the banking wars
by: Grubbs, M. Ray, et al.
Published: (1991)
by: Grubbs, M. Ray, et al.
Published: (1991)
Harvard business review on increasing customer loyalty
Published: (2011)
Published: (2011)
Calming upset customers
by: Morgan, Rebecca L.
Published: (1989)
by: Morgan, Rebecca L.
Published: (1989)
Customer relations & rapport
by: Forde, John E.
Published: (2002)
by: Forde, John E.
Published: (2002)
Product plus how product + service = competitive advantage
by: Lovelock, Christopher H.
Published: (1994)
by: Lovelock, Christopher H.
Published: (1994)
How to manage customer service
by: Katz, Bernard
Published: (1987)
by: Katz, Bernard
Published: (1987)
Marketing services competing through quality
by: Berry, Leonard L. 1942-, et al.
Published: (1991)
by: Berry, Leonard L. 1942-, et al.
Published: (1991)
Customer relationship management a strategic imperative in the world of business
by: Brown, Stanley A. 1946-
Published: (2000)
by: Brown, Stanley A. 1946-
Published: (2000)
Creating the service culture
by: Brown, Stanley A. 1946-, et al.
Published: (1990)
by: Brown, Stanley A. 1946-, et al.
Published: (1990)
The inside advantage the strategy that unlocks the hidden growth in your business
by: Bloom, Robert H., et al.
Published: (2008)
by: Bloom, Robert H., et al.
Published: (2008)
Kepenggunaan
by: Muhammad Hamdan Adnan
Published: (1985)
by: Muhammad Hamdan Adnan
Published: (1985)
Customer relationship management concepts and tools
by: Buttle, Francis
Published: (2004)
by: Buttle, Francis
Published: (2004)
Customer experience future trends and insights
by: Shaw, Colin 1958-, et al.
Published: (2010)
by: Shaw, Colin 1958-, et al.
Published: (2010)
Customer relationship management
by: Makkar, Urvashi, et al.
Published: (2012)
by: Makkar, Urvashi, et al.
Published: (2012)
Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers
by: Foss, Bryan, et al.
Published: (2001)
by: Foss, Bryan, et al.
Published: (2001)
A complaint is a gift : using customer feedback as a strategic tool
by: Barlow, Janelle , 1943-, et al.
Published: (1996)
by: Barlow, Janelle , 1943-, et al.
Published: (1996)
Strategic customer care : an evolutionary approach to increasing customer value and profitability
by: Brown, Stanley A. , 1946-
Published: (1999)
by: Brown, Stanley A. , 1946-
Published: (1999)
Customer marketing how to improve the profitability of your customer base
by: Curry, Jay 1939-
Published: (1998)
by: Curry, Jay 1939-
Published: (1998)
Monitoring, measuring, and managing customer service
by: Goodman, Gary S.
Published: (2000)
by: Goodman, Gary S.
Published: (2000)