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20131008093000.0 |
| 008 |
130710s2012 enk eng |
| 020 |
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|a 1856048446 (paperback : alk. paper)
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| 020 |
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|a 9781856048446 (paperback : alk. paper)
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| 050 |
0 |
0 |
|a Z711.45
|b .B54 2012
|
| 090 |
0 |
0 |
|a Z711.45
|b .B54 2012
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| 100 |
1 |
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|a Bielskas, Amanda ,
|d 1974- ,
|e author
|
| 245 |
1 |
0 |
|a IM and SMS reference services for libraries
|c Amanda Bielskas and Kathleen M. Dreyer
|
| 260 |
|
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|a London :
|b Facet Publishing ,
|c c2012
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| 300 |
|
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|a xii, 107 p. :
|b ill. ;
|c 23 cm.
|
| 490 |
1 |
|
|a The tech set
|v 19
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| 504 |
|
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|a Includes bibliographical references (p. 95-102) and index
|
| 505 |
0 |
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|a 1. Introduction -- 2. Types of solutions available -- 3. Planning -- 4. Social mechanics -- 5. Implementation -- 6. Marketing -- 7. Best practices -- 8. Metrics -- 9. Developing Trends
|
| 650 |
|
0 |
|a Electronic reference services (Libraries)
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| 650 |
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0 |
|a Instant messaging
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| 650 |
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0 |
|a Mobile communication systems
|x Library applications
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| 650 |
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0 |
|a Text messages (Cell phone systems)
|
| 700 |
1 |
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|a Dreyer, Kathleen M. ,
|d 1972- ,
|e author
|
| 999 |
|
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|a 1000158039
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|