APA (7th ed.) Citation

Bielskas, A. ., & Dreyer, K. M.. (2012). IM and SMS reference services for libraries. Facet Publishing.

Chicago Style (17th ed.) Citation

Bielskas, Amanda , and Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. London: Facet Publishing, 2012.

MLA (9th ed.) Citation

Bielskas, Amanda , and Kathleen M. Dreyer. IM and SMS Reference Services for Libraries. Facet Publishing, 2012.