Juran's quality handbook : the complete guide to performance excellence
The singular essential reference on quality management and engineering. Bringing leaders, manager, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply uni...
| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill ,
c2010
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| Edition: | 6th ed |
| Subjects: |
Table of Contents:
- 1. Key concepts: what leaders need to know about quality
- 2. Methods and tool: what to use to attain performance excellence
- 3. Applications: most important methods in your industry
- 4. Key functions: your role in performance excellence