Juran's quality handbook : the complete guide to performance excellence

The singular essential reference on quality management and engineering. Bringing leaders, manager, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply uni...

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Bibliographic Details
Main Authors: Juran, J. M. [ (Joseph M.)] , 1904-2008 (Author), De Feo, Joseph A. (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2010
Edition:6th ed
Subjects:
Table of Contents:
  • 1. Key concepts: what leaders need to know about quality
  • 2. Methods and tool: what to use to attain performance excellence
  • 3. Applications: most important methods in your industry
  • 4. Key functions: your role in performance excellence