APA (7th ed.) Citation

Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. Basics Books.

Chicago Style (17th ed.) Citation

Norman, Donald A. Emotional Design: Why We Love (or Hate) Everyday Things. New York: Basics Books, 2004.

MLA (9th ed.) Citation

Norman, Donald A. Emotional Design: Why We Love (or Hate) Everyday Things. Basics Books, 2004.

Warning: These citations may not always be 100% accurate.