Quality

Bibliographic Details
Main Author: Summers, Donna C. S. (Author)
Format: Book
Language:English
Published: Upper Saddle River, New Jersey : Prentice Hall , c2010
Edition:5th ed
Subjects:
Table of Contents:
  • 1. Quality basics
  • 2. Quality advocates
  • 3. Quality improvement: Problem solving
  • 4. Statistics
  • 5. Variable control charts
  • 6. Process capability
  • 7. Other variable control charts
  • 8. Probability
  • 9. Quality control charts for attributes
  • 10. Reliability
  • 11. Advanced topics in quality
  • 12. Quality costs
  • 13. Product liability
  • 14. Quality system: ISO 9000, supplier certification requirements, the Malcolm baldrige award, and six sigma 450
  • 15. Benchmarking and auditing